Why choose i-Tag Training

i-Tag is Australia’s trusted provider when it comes to online, virtual, and face-to-face training and development courses. We have professional experts in designing, developing, and delivering trainings either virtual or online using state-of-the-art resources and high-quality pieces of equipment.

Customized Online and Virtual Training and Development Programs

All the different courses that we offer are conducted in our classroom at Edwardstown or at your preferred location. All classes and assessments are provided by our highly-qualified trainers.

We assure you that i-Tag will work with your company from finish to end, to provide high-quality training and development courses that meet your requirements and needs.



Examples of customised training 

Professional Development: DEALING WITH DIFFICULT PEOPLE (Retail)

Need A national not-for-profit organisation with a large customer facing retail workforce was looking for a solution to empower its staff in dealing with difficult customers.
Our solution We developed a “Dealing with difficult people“ training program tailored to the specific needs of the organisation’s retail workforce. As the content was highly practical staff was able to immediately implement what they had learnt.
Duration ½ day on-site training with tailored role play for 60 staff. 

Professional Development: SUCCESSFUL SELLING

Need  A mid tier service industry company had 3 staff members that required sales training to convert leads.
Our solution  We did a Training Needs Analyses (TNA) for the organisation and developed a Successful Selling training program in line with the organisations key goals. Staff needed to be ready to go out and sell the next day and by following the learnt process felt empowered to start converting leads.
Duration  1 day bespoke group training for 3 staff with a self assessment form for continued improvement. 

Professional Development: INBOUND TELEPHONE TRAINING

Need An aged care organisation requested a bespoke inbound telephone training solution to assist the conversion of incoming telephone enquiries.
Our solution We developed a highly customised inbound telephone training workshop followed by individual on-the-job coaching in line with quality assurance.
Duration ½ day on-site group training followed by individual on-the-job coaching and a group evaluation session to ensure a smooth implementation process.

Contact us today for a free consultation

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 Who We Are

i-Tag is a leading organization that offers registered training for Test & Tag throughout Australia, We also offer additional training in Three Phase, and Plug Replacement. We also commit in teaching first aid and fire safety courses to our customers.

We believe that in order to achieve your goals, you need to start by studying and learning, and we are here to support you all they way.

We Support You All The Way !!

*Conditions and licensing required in QLD

Book today to ensure your placement

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What people are saying

  • "I really enjoyed the course, Easy to understand. The trainer was friendly and the facilities were fantastic."

    Lauren August 2019




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