Training Terms and Conditions 

  • The following terms and conditions apply to people registering for any course with by I-TAG Training (ABN 97 336 452 844).

    Course Fees

    • If an invoice is issued by I-TAG Training (ABN 97 336 452 844) payment must be paid no later than 7 days following the date of issue.
    • Payment can be made EFT, credit card and/or any other pre-approved payment method.

    Cancellations and  Refund Policy,

    Notifications of cancellations and requests for refunds must be made in writing to This email address is being protected from spambots. You need JavaScript enabled to view it.. or by contacting by I-TAG Training (ABN 97 336 452 844) by telephone on 08-8351-0523.

    More than 14 days prior to Course commencement

    In the event of a cancellation I-TAG Training (ABN 97 336 452 844) will refund the fees paid in full I-TAG Training (ABN 97 336 452 844) is advised in writing of a cancellation more than 14 working days prior to the Course commencement date.

    Less than 14 days prior to Course commencement

    In the event of notification of a cancellation 14 working days or less before the Course commencement date fees paid will not be refunded or allocated to another Course. I-TAG Training cannot accept responsibility for changes to work commitments or personal circumstances within this 14 day period.

    Transfers Policy

    Requests for transfers to alternate courses can be arranged if by I-TAG Training (ABN 97 336 452 844) is advised in writing by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by contacting by I-TAG Training  (ABN 97 336 452 844) by telephone on 08-8351-0523. These requests must be made 14 or more working days prior to the course commencement date and is subject to availability on a future course. Transfers will attract an administration charge of $88.00 (incl. GST).

    Non Attendance (No Show)

    If a student fails to attend a program, course fees will not be refunded or allocated to another course.

    General

    • I-TAG Training (ABN 97 336 452 844) reserves the right to cancel, postpone or re-schedule courses due to low enrolments or unforeseen circumstances. Where a fee refund is due to a student such a refund will be provided within 30 days.
    • The information provided by I-TAG Training (ABN 97 336 452 844) is correct at the time of publication but may be subject to change. I-TAG Training (ABN 97 336 452 844) reserves the right to change course fees, dates, content or facilitators at its discretion.
    • by I-TAG Training (ABN 97 336 452 844) reserves the right to record, via video and/or audio, learning sessions for quality assurance purposes and to support students.

       Goods Delivery Policy

  • We will deliver to most Registered Business addresses within Australia,and will not deliver to international locations. We require a street address for delivery. Some remote locations cannot be serviced, however ITAG's (ABN 97 336 452 844) chosen carrier may  deliver to a location where you can collect your products.
  • The locations we can deliver to may change from time-to-time. Please call i-tag Training (ABN 97 336 452 844) for exact costing and availability to your location.


    How and when we deliver

    All deliveries are made 8.30am to 5.00pm Monday to Friday by a carrie chosen by I-Tag Training (ABN 97 336 452 844). For orders placed before 4.00pm on a weekday, please allow from the confirmation of dispatch:

    • 3-5 working days for delivery to a capital city in any State;
    •  
    • 7-14 working days for delivery to most large regional towns; and
    •  
    • 7-14 working days for delivery to other remote locations.

    During peak periods (Easter, Xmas or Event), the delivery may take up to 14 working days.

    Please note that these delivery times are estimates only, and actual delivery times may vary.

    Items may be delivered to you individually and/or separately by different couriers and transport agencies.

    We are not responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control. 

    Cost of delivery

    Delivery charges are calculated on a per order basis and according to the weight and size of your order, and your delivery address.

    If you would like an estimate of your cost of delivery, put the item into your shopping cart to see your estimated delivery charge.
    For exact Cost of delivery please call Itag Training  (ABN 97 336 452 844)


    Acceptance of delivery

    Deliveries must be signed for, and anyone at the delivery address who receives the products shall be presumed by Itag Training  (ABN 97 336 452 844) to be authorised to receive the products.

    Please note that risk for loss or damaged product passes to the customer upon delivery of the product(s) by the courier.


    Delivery Problems

    If your delivery has not arrived, please contact Itag Training  (ABN 97 336 452 844). If you wish to return a product delivered damaged or otherwise, please contact Itag Training and Rentals

    Refund, Returns and Repairs Policy

    We recommend you read our Refund, Return and Repairs Policy prior to you making a purchase from i-Tag Training (ABN 97 336 452 844), so you are familiar with our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.

    We also recommend you immediately inspect any goods that we deliver to you, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

    If you have any questions about this policy, please contact i-Tag Training (ABN 97 336 452 844).

    Change of Mind

    Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

    Consumer Guarantees and Your Rights Under the Australian Consumer Law

    Under the Australian Consumer Law, you have guaranteed legal rights for goods and services you purchase. These are called consumer guarantees.

    Goods Damaged in Transit

    If any goods arrive damaged, please contact i-Tag Training (ABN 97 336 452 844) as soon as possible. i-Tag Training (ABN 97 336 452 844) will arrange to have the damaged goods returned to i-Tag Training (ABN 97 336 452 844) and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

    Refunds

    Refunds will be processed by i-Tag Training (ABN 97 336 452 844) and will normally be processed within 3 days.

    Returns and Repairs

    You may return goods we have delivered to you by mail by contacting i-Tag Training (ABN 97 336 452 844).

    Goods must be returned within a reasonable time. This timeframe may vary from product to product and may depend on the type of product you purchased and the price you paid.

    Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which time may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.

    You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the Australian Consumer Law or any manufacturer’s warranty do not apply. We may provide you with an indicative fee, which fee may vary due to reasons beyond our control.

    If any goods that you return can retain user generated data such as files stored on a hard drive, the replacement or repair of the goods may result in loss of the data. In these circumstances, we recommend you back up data to prevent data loss, and remove sensitive or confidential data, as a party assessing and/or repairing your goods may be required to view data during carrying out the assessment. We will not be responsible for any data loss.

    In some circumstances, goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods

         Privacy Policy 

              This Privacy policy covers how we collect, hold, use and disclose your personal information, including any financial information you provide               to us (such as your credit card details). This policy applies to all personal information collected by ITAG Training (ABN 97 336 452 844),                       including personal information collected through our social media websites.

  • Collection of personal information

    Personal information about you may be collected by us from you, your representative or a third party. We generally use forms, online portals and other electronic or paper correspondence to collect this information.

    Information may be collected directly by us or by people or organisations acting on our behalf (e.g. contracted service providers). We may also obtain personal information collected by other Commonwealth agencies, State or Territory government bodies, or other organisations.

    We collect and hold a broad range of personal information in records relating to:

    • employment and personnel matters for our staff and contractors (including security assessments);
    • the performance of our legislative and administrative functions;
    • the management of contracts and funding agreements;
    • the management of fraud and compliance investigations;
    • the management of audits (both internal and external);
    • complaints (including privacy complaints) made and feedback provided to us;
    • requests made to us under the Freedom of Information Act 1982 (Cth);
    • the provision of legal advice by internal and external lawyers.

    We will not ask you for any personal information which we do not need. The Privacy Act requires that we should collect information for a purpose that is reasonably necessary for, or directly related to, a function or activity of ours.

    When we collect personal information, we are required under the Privacy Act to notify you of a number of matters. These include the purposes for which we collect the information, whether the collection is required or authorised by law and any person or body to whom we usually disclose the information. 

    Privacy Photography

    We recognise that is some circumstances there are sensitivities relating to taking photographs. This is particularly relevant to capturing images of children. We may, from time to time, wish to take photos of training activities we are conducting. We will always obtain permission from the participants and in the case of an external venue, the owner of the premises

    Holding Student Assessments

    As per ASQA's General Direction, I-Tag Training  (ABN 97 336 452 844) and Allen’s Training Pty Ltd.’s Policy. Student assessment records are only retained for 6 months unless required for licencing or other purposes. For this reason, any requests for assessment records older than 6 months may not be fulfilled.

    Assessing Your Records

    During the enrolment process, personal details of students are recorded (e.g. name and address) on an internal database. Students have access to personal records upon written request to the general manager. In all cases, I-Tag Training  (ABN 97 336 452 844) and Allen’s Training will require proof of identity to protect the privacy of all client information.

    Security

    We will take all reasonable steps to protect the personal information we hold from misuse, loss and from unauthorised access, modification or disclosure.

    Data Quality

    We will take all reasonable steps to make sure that personal information that we collect, use or disclosure is accurate, complete and up to date.

    Use and Disclosure

    Personal information will not be used or disclosed for a secondary purpose unless the individual has consented or a prescribed exception applies.

More about our course

i-Tag’s test and tag training courses are nationally recognised and upon completion you’ll receive certification allowing you to perform test and tag for any business in any state of Australia.

Book today to ensure your placement

Book online

What people are saying

  • "I found i-Tag trainers to be friendly and helpful, I really enjoyed my training with i-Tag."

    Darryl Wilkinson April 2017

  • "I really enjoyed the course, The trainer was friendly and the facilities were fantastic."

    Lauren August 2017

  • "I Believe i-Tag Training to have sound knowledge in testing and tagging and would not hesitate to recommend i-Tag."

    Austin Rugless August 2017


i-Tag

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Copyright 2018
I-TAG TRAINING
ABN 97 336 452 844

PO Box 102 Blackforest SA 5035
enquiries@itag.net.au
08 8351 0523